Psychological Safety & Sensitivity

Help your leaders create environments where trust, respect, and inclusion aren't just values; they're visible in every interaction.

 

Why It Matters

The most successful teams are built on psychological safety—the shared belief that it’s safe to speak up, ask questions, and be authentic without fear of judgment or retaliation. Workplace culture suffers when leaders lack the sensitivity to respond to identity, trauma, or conflict.

At the Institute for Coaching Innovation, we help leaders build trust, respond with emotional intelligence, and foster the inclusive conditions where teams thrive.

What You’ll Learn

Participants will explore how to:

  • Understand the foundations of psychological safety and emotional intelligence
  • Identify barriers to trust within diverse teams
  • Respond to emotionally charged situations with grounded leadership
  • Practice sensitivity without overcorrecting or avoiding discomfort
  • Foster inclusive spaces through coaching-based communication

Who Should Attend

This program is designed for:

  • Team leads and supervisors
  • People managers and middle leaders
  • HR professionals focused on team health
  • Coaches working with complex team dynamics

Organizations experiencing high turnover, disengagement, or miscommunication will benefit most.

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Our Approach

We integrate:

  • Neuroscience of safety and threat response
  • Coaching conversations that build connection and clarity
  • Experiential learning, roleplay, and reflective exercises
  • Strategies to rebuild trust after harm or disruption

This is not traditional “sensitivity training”—it’s leadership redefined through care and accountability.

Implicit Bias in the Workplace

Program Formats

Offered as:

  • 90-minute strategic insights sessions
  • Half-day or full-day leadership development intensives
  • Multi-session cohort experiences
  • Coaching-based team recovery workshops

Implicit Bias in the Workplace

Let’s Talk Strategy

Partner with us to build a culture of care, courage, and connection—because psychological safety is the foundation of performance.

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